Understand the People Side of Change
Change does not happen just because a new process, system, or strategy is announced. Learn how people experience change, why resistance happens, and what leaders can do to create greater clarity, support, and movement.
Use Practical Change Frameworks
Stop guessing. Master five battle-tested change-management models: the Change Curve, Lewin's Change Model, Kotter's Eight-Step Process, ADKAR, and the Bridges Transition Model. You'll know exactly which tool to use for any change scenario you face.
Apply Real-World Tools Immediately
This isn't theoretical. You'll work through interactive scenarios, use practical tools, and complete reflection exercises designed for real workplace situations. Every lesson comes with downloadable resources you can use with your own teams right away.
About the Course
Organizational change may begin with a new system, process, structure, policy, or strategic direction, but successful change ultimately depends on how people understand, experience, and adopt what is changing. Leading Through Change is designed for managers, supervisors, team leads, project leaders, HR professionals, change champions, and others responsible for helping people navigate workplace change. You will learn how to recognize common reasons change efforts stall, diagnose where adoption may be getting stuck, communicate the purpose and expectations of change more effectively, respond thoughtfully to resistance, and reinforce new behaviors so the change has a better chance of lasting. Throughout the course, you will examine both the mechanics of change and the human transition that happens underneath it, using practical frameworks, scenarios, and tools that can be applied to real workplace situations. The goal is not to eliminate discomfort or manufacture agreement. The goal is to create enough clarity, trust, support, communication, and accountability for people to move through change productively.
Built for Real-World Change
Change rarely unfolds exactly as planned. People may understand what is changing but still struggle to support it. They may know what to do but lack the confidence, resources, or practice to do it consistently. Others may be navigating uncertainty, loss, competing priorities, or legitimate concerns that have not yet been addressed. This course helps you look beyond the surface reaction and ask better questions: ✓ What is really getting in the way of adoption? ✓ What does this person or team need right now? ✓ Is the issue communication, capability, transition, support, or accountability? By learning to diagnose the challenge before choosing the response, you can lead change more intentionally and avoid treating every form of resistance as the same problem.
Inside the Course
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Welcome to Leading Through Change
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Participant Workbook
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Think of a Change You’re Leading
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Why Change Management Matters
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Why Change Efforts Fail
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Change Failure Diagnostic
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Identifying Failure Points
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Communicating the 'Why' of Change
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Where Is the Change Stuck?
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The People Side: Leading Through Transition
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What Phase Are They In?
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Leading the Communication
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Communication Cascade: What Gets Lost?
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Responding to Resistance and Responsibility
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Can’t, Concerned, or Won’t?
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Apply It: Lead a Real Change
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Same Change, Different Seat
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A Brief Recap of What We've Covered
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Course Survey & Feedback
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Additional Learning Resources
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Leading Through Change Tools & Frameworks
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Next Steps: Lead One Change Better
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Bonus AI Skills Practice: Diagnose a Change More Clearly
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Bonus Resource: Leading Your Team Through Change Toolkit
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What Participants Are Saying
Leaders like you have transformed how they approach change management. They're more confident, their teams are more engaged, and their change initiatives are actually succeeding.
This course gave me a practical way to think about change beyond timelines and tasks. I left with a much clearer understanding of what people actually need during transition.
Washington DC Manager
I appreciated how practical the course was. The scenarios, communication tools, and change-planning resources made the concepts easy to apply to real work.
HR / Organizational Development Professional
The frameworks helped me see where our change effort was getting stuck and what kind of response would actually help move the team forward.
Team Leader
Bring Leading Through Change to Your Team
Group Access for Teams and Organizations
Offer Leading Through Change across teams, departments, and organizations with options designed for multiple learners and centralized enrollment.
Custom Organizational Support
Choose the right level of support with volume pricing, optional facilitated application sessions, and opportunities to connect the course to a real organizational change initiative.
Need 10 or More Seats?
Contact [email protected] for custom organizational pricing, group enrollment options, and facilitated support.
Ready to Lead Change With Confidence?
Whether you are implementing a new system, restructuring a team, changing a process, or helping people adapt to new expectations, this course gives you practical tools for leading the work and the people through change. Learn how to diagnose what is getting in the way, respond with greater intention, and create the clarity, support, and accountability people need to move forward.
$249.00